Product Description
Renewal/Additional Gold Support Plan. Provides three years of Gold Support for E-Prime products. Three years begins on date of delivery. Delivery is via e-mail. Software product activation codes and similar products delivered via e-mail are non-returnable and non-refundable.
Gold Support Plan Includes:
- Access to Knowledge Base, Samples, Experiment Library
- Minor updates and bug fixes
- Five support accounts
- Unlimited support tickets
- Phone support for three incidents
- Response within one business day
- Remote access