• Renewal 1-Year Gold Support Plan

    • Renewal 1-Year Gold Support Plan

    TSh531,375.08
    (2 reviews) Write a Review
    SKU:
    PST-101495
    Adding to cart… category.add_cart_announcement

    Product Description

    Renewal/Additional Gold Support Plan. Provides one year of Gold Support for E-Prime products. One year begins on date of delivery. Delivery is via e-mail. Software product activation codes and similar products delivered via e-mail are non-returnable and non-refundable. 

    Gold Support Plan Includes:

    • Access to Knowledge Base, Samples, Experiment Library
    • Minor updates and bug fixes
    • Five support accounts
    • Unlimited support tickets
    • Phone support for three incidents
    • Response within one business day
    • Remote access

    Product Videos

    Custom Field

    Product Reviews

    Write a Review

    2 Reviews Hide Reviews Show Reviews

    • 5
      Gold Support Plan

      Posted by Male on Mar 16th 2017

      I was new to E-prime and was struggling with the setup of the event triggers. Thanks to the Gold Support Plan I had, I received tremendous timely help that spared me a lot of time and effort. I unreservedly recommend this plan to anyone who wishes to hit the ground running with E-Prime.

    • 4
      Crash Problem Solved

      Posted by Thomas E. Malloy, Ph.D. on Jul 4th 2016

      EPrime was crashing regularly in my lab and my students were frustrated. I purchased gold support and get recommendations on the fix. Our IT did the work and the lab is now running smoothly.